What Should a Reference Page Look Like?

There are multiple documents involved in the job-search process: your résumé, your cover letter and your follow-up or thank-you letter. If you haven’t done so already, consider adding one more item to your application package: a reference page. Since prospective employers almost always ask for references, it’s smart to have a list immediately available for them to look over.Employers use a number of strategies to get to know job candidates and make a determination about the candidate’s suitability for employment. Contacting references is a key part of the process. However, listing references on your résumé is a bad idea. It’s better to use every inch of your résumé to showcase your skills and education; putting references down could appear as filler. The best way to share your references is by showcasing them on their own page.A reference page is much simpler to write than a résumé or cover letter, but don’t overlook its importance. This step requires nearly as much thought and analysis. You must use care, thoughtfulness and communicate openly with the people you’ve chosen as your references. More than one person has lost out on a position for failing to properly vet references. While you don’t want to be portrayed as a saint without imperfections, you want to make sure your references share your goal of helping you find new employment, and keep that in mind when speaking to potential employers.The accepted standard is three professional references, such as supervisors and co-workers, and three personal references. Personal references, which allow prospective employers to see another side of you, can be people you know from volunteer activities, church, or school. Avoid choosing personal references that are too personal, like spouses and parents.Once you’ve contacted your references, obtained their approval, and collected their information, you need to create your reference page. Don’t simply type out the information; remember you’re creating a package of documents to represent you to your employer. The same level of care you put into your résumé and cover letter should go into your reference sheet. As a résumé writer, I give the reference page the same heading as the résumé, and use the same font. I use bold text and italicized text sparingly, to emphasize job titles or places of employment, and follow the same format for each reference:NameTitleOrganizationAddressE-mailPhone/FaxAs with your other job-search documents, you want to make sure you proofread, focusing on the contact information for each reference. A misused letter or number could result in missed communication, causing embarrassment for you along with a possibly missed opportunity.Try to view the reference page as one more item to represent you to employers, and give it the same care and attention you give the rest of your application package.

Automotive Service Manger Training Process

Cars require regular maintenance and repairs. A mechanic does the physical work on the vehicle, but the service manager ensures that the dealerships service department is well run and managed. Automotive service manger training requires years. The manager needs skills gleaned from work experience, education, vocational training, and certifications in the automotive field.Service managers are usually employed at a car dealership or a vehicle service operation. Budgeting is one of the chief responsibilities of the manager. They are charged with creating the operating budget, but also making sure the department stays within the budget parameters. They have to make sure costs remain within their projected expectations. They also have to set the goals in regards to profits. Quality assurance and the high ethical standards of the operation also fall under their purview. The manager is in charge of hiring and supervising employees, especially mechanics and technicians. It’s important that the manager make sure all employees are up to date in their training and applicable skills. This insures that customers are receiving the best service possible. They oversee everything that happens in the service department of a car dealership.Both the service manager and general manager strive for the highest CSI or the Customer Satisfaction Index. Good customer satisfaction is the hallmark of a service department. These skills are an essential part of a managers training.An ever-increasing number of people who are involved in an automotive service manger training process have an associate’s or bachelor’s degree from a college or university. Suggested concentrations are in computers, automotive technology, electronics, mathematics, and business. Training can be done at a technical college, community college, or through a certification program.There are a large number of academies and vocational schools that offer certifications in automotive service, many of which can be an asset to a service manager. Dealerships appreciate varying amounts of education, training, and experience when choosing a manager. Education and experience are equally important in a manager’s training and preparation.The National Institute for Automotive Service Excellence offers several professional certifications that boost an applicant’s qualifications. A well-qualified manager should have these certifications. Many service managers already have ASE Service Consultant certification prior to beginning their automotive service manger training. Having such a certification shows a solid understanding of how to perform vehicle repair and maintenance.Technical knowledge is essential to the manager’s role in regards to quality assurance. They must know how the work is best performed and problems diagnosed, in order to be able to review and evaluate the work of technicians and mechanics. Ten to fifteen years of experience in the field of automotive technology and mechanics prior to becoming a service manager is an industry expectation.

Is Online Shopping Better Than Actually Going to the Malls?

In the last few years, there has been a dramatic increase in online shopping. Despite difficult economic times, online shopping is thriving. There are a number of reasons why online shopping has become more popular than going to traditional ‘brick and mortar’ shopping malls.

Below are a number of reasons why online shopping is better than actually going to the malls:

1. Going to a traditional shopping mall requires getting ready, getting the proper clothing, doing your hair and make up, making sure you have your money, and getting in your vehicle and driving there. When you shop online, you just switch on the computer, connect to the internet, and start shopping. It is easy, convenient, and it does not matter what are wearing and what you look like.

2. Transportation can be a hassle when you shop at a traditional mall. You have to spend money on fuel, fight the traffic, locate a parking spot, and carry all your purchased items to the car. With online shopping, you don’t have to worry about transportation hassles and often your packages are delivered right to the door. If you don’t have a car, taking a bus can be a real hassle when going to a mall.

3. Shopping malls are well-known for the crowds. It can be frustrating trying to get the items you want to purchase. With online shopping, there are no pushy crowds and you can relax and enjoy your online shopping experience.

4. Shopping online is better for the environment. Most online retailers keep their items at a central distribution centre so there is less energy being used which is better for the planet. Retail stores have such energy consuming things as lights and heating and cooling units. As well, shipping from online stores is better on the environment. According to the Center for Energy and Climate Solutions, “shipping two 20 pound packages by overnight air – the most energy-intensive delivery mode – still uses 40 percent less fuel than driving 20 miles round-trip to the mall or store.”

5. Online shopping is a definite time saver. Most people shop on the weekends. Many shopping experiences at a traditional mall can take an entire day. Online shopping saves time so you can enjoy the rest of your weekend. Or, you may have the weekend free if you online shop during the weekday. You can shop any time of the day or night.

6. You can save a lot of money when you online shop. There are many deals on the internet just waiting to be scooped up. As well, most online shops offer free shipping on a certain amount purchased. You are also paying a cheaper price because online stores have less overhead.

7. Shopping online gives access to millions of different products. When you go to a shopping at a shopping mall, you only have access to what the stores have in stock so you end up going from store to store trying to find what you are looking for. Sometimes, it is not always available. When shopping online, you almost always find what you are looking for. You can also comparison shop to find the deals.

Online shopping is continuing to grow at astounding rates. With improvements in secure payment processing, the online shopping industry shows no signs of slowing down. More consumers are discovering that it is a great way to find exactly what you are looking for at a low price.