Professional Liability Insurance Must-Have Coverage for Service-Based Businesses

If your business offers advice, consulting, or specialized services, you need more than just general liability insurance. That’s where professional liability insurance, also known as errors and omissions (E&O) insurance, comes in.

What Does It Cover?
Professional liability insurance protects your business from claims of:

Negligence (failing to deliver services as promised)

Misrepresentation (giving incorrect advice)

Inaccurate documentation

Breach of contract

For example, if a financial advisor gives incorrect investment advice that results in a client’s loss, the client can sue even if the advice was given with good intentions.

Who Needs It?
This coverage is especially vital for:

Consultants

Accountants

Architects and engineers

Real estate agents

IT professionals

Medical providers (usually under malpractice insurance)

Real-World Example
Imagine you’re a software consultant who advises a client on a new system. If that system fails, causing downtime or data loss, your client may sue for lost revenue—even if you followed best practices. That’s where E&O coverage protects your business.

Cost and Coverage
The average cost ranges from $500 to $2,500 per year depending on your industry and risk level. Coverage typically starts at $1 million per claim.

Top Insurance Providers
Hiscox: Tailored E&O policies for various industries.

The Hartford: Great for professional services.

Chubb: Offers extensive and customizable options.

What’s Not Covered?
Bodily injury and property damage

Intentional wrongdoing or fraud

Employment-related issues (use EPLI for that)

Conclusion
If your business revolves around your expertise, professional liability insurance is a critical investment. It ensures that one mistake or accusation won’t ruin your hard-earned career.